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How lplt20 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through JazzCash, Easypaisa, or Raast.

Account data kept secureJazzCash, Easypaisa, Raast payment privacyYour right to access or delete dataNo third-party sale of your information
lplt20 How lplt20 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to the data we hold, ask us to correct something, or raise a concern about how your information is being used, our support team handles these requests directly. Send your query through email, live chat, or the in-account message tool — whichever is easiest from your device.

Team online

Email Support

Send your data access or deletion request to our support email. Include your registered account name so we can locate your records and respond without delay.

Live Chat

Open the live chat window from your account dashboard. Our team can confirm what data we hold and walk you through a formal request if needed.

In-Account Message Tool

Use the message tool inside your account to flag a privacy concern. All messages are logged, so your request is traceable from the moment you send it.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Your account security starts at login — we use OTP verification tied to your registered mobile number to confirm it is you each time. Payment data linked to JazzCash, Easypaisa, or Raast transactions is encrypted and stored separately from your login credentials. We retain account records for as long as your account is active and for a defined period after closure, as required by our operational and compliance obligations. You can request a copy of everything we hold on you at any time by contacting our support team.

Data Encryption

All payment references — JazzCash, Easypaisa, Raast — are encrypted at rest. Your financial data is never stored in plain text alongside your login details.

Cookie Controls

Session cookies keep your lobby state intact as you browse. You can clear them from your browser settings at any time without losing your account access.

Account Access Logs

Every login to your account is logged with device and session data. If you see activity you do not recognise, report it through live chat and we will investigate.

Data Retention Policy

We keep your data for as long as your account is open. After closure, records are held for the period our operational obligations require, then deleted.

Common Questions About Your Privacy at lplt20

These are the questions we hear most often from account holders about how their data is handled, who can see it, and how to act on their rights.

We collect your name, email address, mobile number and the payment method you register — JazzCash, Easypaisa, or Raast. We do not collect more than your account setup and transaction history require.

Yes. Send a request through our support email or live chat, include your registered account name, and we will compile and return your data within a reasonable period.

Only with payment processors needed to complete your JazzCash, Easypaisa, or Raast transactions. Those parties are bound by data-handling agreements that restrict how they use your information.

Cookies record your session state and preferences — nothing linked to your identity beyond what keeps your account active. You can clear them from your browser settings any time.

Your data is retained for the period our operational obligations require after account closure, then deleted. Contact support if you want to know the specific retention window for your account.

Use the in-account message tool or email our support team directly. State clearly that you are requesting deletion, and we will confirm what can be removed and the timeline.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.